Both are friends with fellow SOLDIER members Sephiroth and Genesis, the latter serving as the game's primary antagonist who takes special interest in an unfinished play called "LOVELESS". The SOLDIER operatives work under Director Lazard, the illegitimate son of President Shinra. Zack is also friends with the Turks, particularly their leader Tseng and one of their female operatives Cissnei. During the course of the game, Zack encounters and befriends Aerith, a young woman tending flowers from a ruined church in the Midgar slums, and also befriends Cloud, a Shinra infantryman, and like Zack, raised in a country town. Zack also encounters Dr. Hollander, a former Shinra scientist that is performing unethical experiments in secret. Luxiere and Kunsel are two SOLDIER operatives that befriend Zack, as well as informing him on events and actions while offering help in his time of need.